Terms – Texas Commercial Cleaning Solutions

Master Terms And Conditions

Effective Date: January 1, 2025

These Master Terms and Conditions (“Terms”) govern all services provided by Texas Commercial Cleaning Solutions (“Contractor”) to its clients (“Client”) and apply to all quotes, proposals, and service agreements issued by Contractor. By accepting a quote or engaging Contractor’s services, Client agrees to these Terms.

1. Scope of Services

Contractor provides commercial cleaning, janitorial services, Power washing, floor care, disinfection, post-construction cleanup, and related services. The specific scope of work for each project or recurring service will be detailed in the respective Quote or Service Order, which shall reference these Terms.

2. Quotes, Service Orders & Acceptance

Quotes are valid for 30 days from the date issued unless otherwise stated.
Services will commence only upon written (which can be an email) acceptance of a Quote or Service Order.
Each Quote or Service Order is governed by these Terms. If there is any conflict, the specific Quote or Service Order will control.
If additional services are requested beyond the agreed scope, they will be subject to additional charges and documented in an updated Quote or Service Order.

3. Pricing & Payment Terms

Pricing: Fees are as specified in the Quote or Service Order. Any additional work will be charged at an agreed-upon rate.
Payment Due Upon Completion: Payment is due immediately upon completion of services.
Late Fees: Payments not received at the time of service will be subject to a 1% per month late fee on the outstanding balance.
Recurring Services: Monthly services will be invoiced at the beginning of each billing cycle and are due on the fifteenth (15) of the same month.
Project-Based Services: Payment structure (e.g., lump sum, progress payments) will be detailed in the Quote or Service Order.
Non-Payment: If Client fails to make payment upon service completion, Contractor reserves the right to suspend further services and take necessary collection actions, including charging late fees and legal fees associated with recovery of outstanding amounts.

4. Service Performance & Client Responsibilites

Contractor’s Responsibilities

Perform services in a professional and workmanlike manner.
Provide necessary cleaning supplies and equipment unless otherwise agreed.
Comply with industry standards and safety regulations.
Notify Client of any conditions that may impact service performance.

Client’s Responsibilities

Provide safe access to the premises and disclose any site-specific hazards.
Ensure removal of sensitive or valuable items prior to service.
Promptly notify Contractor of any service concerns within 24 hours of completion.

Delays & Access Issues: If Contractor is unable to access the site or complete the work due to Client delays, additional fees may apply.

5. Changes, Cancellation & Termination

Service Modifications

Client may request changes to the service scope. Changes must be agreed to in writing and may result in adjusted pricing.

Cancellation & Rescheduling

Cancellations within 24 hours of scheduled service will incur a cancellation fee of 25% of the quoted service amount.
Cancellations made outside the 24-hour window will not incur a fee.
Recurring Services: Either Party may terminate recurring services with 30 days’ written notice.

Termination for Cause

Either Party may terminate this Agreement immediately if the other Party commits a material breach that is not remedied within 15 days of written notice.

6. Liability, Indemnification & Insurance

Liability Limitation

Contractor’s total liability for any claim related to the services shall be capped at the total fees paid by Client to Contractor in the past 12 months for services rendered.
Contractor is not liable for indirect, incidental, or consequential damages.

Indemnification

Client agrees to indemnify and hold Contractor harmless from any claims, damages, or liabilities arising from Client’s negligence, failure to maintain premises, or third-party actions.

Insurance Maintained

General Liability Insurance: $1,000,000 per occurrence, $2,000,000 aggregate.
Workers’ Compensation Insurance: as required by law. $1,000,000 per occurrence.
Auto Liability Insurance: $1,000,000 per occurrence.
Excess liability, umbrella policy: $1,000,000 per occurrence and aggregate.
Client may request proof of insurance upon written request.

7. Force Majeure

Neither Party shall be liable for delays or failure in performance due to causes beyond their reasonable control, including but not limited to acts of God, labor strikes, governmental actions, pandemics, or natural disasters.

8. Confidentiality

Both Parties agree to keep confidential any proprietary or sensitive business information shared during the course of services.

9. Dispute Resolution

Any disputes shall first be resolved through good-faith negotiations. If unresolved, disputes shall be litigated in the courts of Texas, which shall have exclusive jurisdiction. No arbitration clause applies; all disputes shall be handled through litigation if necessary.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas.

11. Entire Agreement

These Terms, together with any Quotes or Service Orders, constitute the entire agreement between the Parties. No oral statements or prior agreements shall modify these Terms unless agreed to in writing by both Parties.

12. Acceptance of Terms

By accepting a Quote or engaging Contractor’s services, Client acknowledges that they have read, understood, and agreed to these Terms.